Sara brings a wealth of customer-focused expertise to her role as a Call Center Agent. Her responsibilities included efficiently handling customer calls, resolving inquiries and complaints, and maintaining detailed records. Her ability to identify customer needs underscores her dedication to ensuring a positive customer experience.
Displayed strong leadership skills and a commitment to community well-being during her volunteering gig where she led a team and actively contributed to organizing and managing services related to COVID-19 PCR tests, showcasing her adaptability and leadership capabilities.
Educational background includes a High School Diploma and a degree in Sociology. Her academic journey reflects a GPA of 2.68, demonstrating her dedication to her studies. Sara’s skills extend beyond her professional responsibilities, encompassing excellent communication, cognitive flexibility, leadership, and effective problem-solving.
Fluent in both Arabic (native) and English (working proficiency), she has also achieved an IELTS score of 5 and a CEPA score of 156.
Her diverse skill set, coupled with her commitment to customer service and community welfare, positions Sara as a valuable asset in various professional settings.
